Privacy policy

1. Data controller

Clínica Apolo, tax ID (a completar), registered at Avenida Doctor Meca 109, Primera Planta, Centro Comercial La Pirámide, 30860 Puerto de Mazarrón (Murcia), email info@clinicaapolomazarron.com and telephone 680 56 18 28.

2. Data we process

We may process the data you give us when you contact us by telephone, WhatsApp or email to request information or book an appointment: name, telephone number, email address and whatever you choose to share about the reason for your enquiry.

3. Purpose

4. Legal basis

The legal basis is your consent when you contact us and, where applicable, pre-contractual steps taken at your request. Health data, where it exists, is processed in the context of healthcare with the safeguards required by law.

5. Retention

We keep your data for as long as needed to deal with your request and, afterwards, for the periods required by law. Once it is no longer needed, it is securely deleted.

6. Recipients

We do not pass your data to third parties except where legally required. The technology providers that serve us (for example, the web hosting provider) act as data processors with the corresponding safeguards.

7. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to info@clinicaapolomazarron.com. You may also lodge a complaint with the Spanish Data Protection Agency (aepd.es).

8. Website usage statistics

Only if you accept analytics cookies in the notice shown when you visit the site do we use Google Analytics 4 (Google Ireland Limited) to obtain aggregated statistics on how the website is used: pages visited, where visits come from and type of device. This data is not used to identify you, and you can withdraw your consent at any time from the cookie policy.